Help & Support
If you need assistance, you’re in the right place. Below are some common support options.
1. Contact Support
You can reach our customer service team through:
- Email: [email protected]
- Phone: +254 768 199 855
- Live Chat: Available daily from 9 AM – 6 PM
2. Frequently Asked Questions (FAQ)
- Q: How do I reset my password?
A: Go to the login page and click "Forgot Password". - Q: How can I update my billing details?
A: Navigate to your account settings and edit your payment information. - Q: How do I contact technical support?
A: Use our live chat or call our helpline.
3. Self-Help Resources
- User guides and manuals.
- Video tutorials.
- Community discussion forums.
4. Service Status
You can check the status of our services anytime at status.example.com.